User acknowledgement

Thank you, the “user”, for using www.besafepoolfenceinspections.com.au (‘website’).

The website is owned and operated by Be Safe Pool Fence Inspections ABN 75 620 028 793 (BESAFE)

Cancellations

Our Cancellation Charges is fair within the meaning of the Australian Consumer Law (ACL). Refund of your Pool Safety Inspection and associated purchases. The contract you are entering is between you and us. Should circumstances arise that you need to cancel or postpone your pool safety inspection, then you will be able to discuss the matter directly with us and we will do our best to accommodate your change request.

Pool Safety Reinspection Charge do not apply to compliant pools

A pool barrier must adhere to legislative standards applicable at the time of the inspection.
If your pool barrier does not comply to the standards, the pool safety inspector would inform you that your pool inspection has failed. They will within 48 hours provide you with a “Form 26 – Non-Conformity Notice” which outlines why your pool barrier was not compliant against the standards.
You will then have 3 months to have the rectifications made to the pool barrier after which the same pool safety inspector must reinspect to ensure the rectifications have been completed.
As per the “Guideline for pool safety inspectors – effective on 10 June 2024” “The time required to undertake an inspection should be reflected in the fees charged, ensuring that underpayment and overpayment are avoided.”
The reinspection amount charged for a reinspection is at our discretion depending on complexity and other factors or we may elect to waive the reinspection fee in full for whatever reason.

Changes to the website

BESAFE reserves the right to revise, change, modify or delete the content of any part of the website, including any product available through the website, at any time in its sole discretion and without prior written notice.
BESAFE reserves the right to terminate or restrict access to the website or modify, suspend or cancel any of the online services provided via the website at any time without notice.
BESAFE must arrange to perform any already confirmed inspections and as such will complete these in accordance with the booking made or as close as possible.

User Submissions & Testimonials

Subject to its legal obligations with respect to privacy, any material, information or testimonials submitted to BESAFE and posted on the website will be considered as having been voluntarily submitted for use by BESAFE and as non-confidential and non-proprietary information and BESAFE is free to use such information on the website and otherwise at its sole discretion, whether for commercial or non-commercial purposes and without liability or compensation to any person or entity.

Updates

BESAFE reserves the right to revise, change or modify these terms at any time by posting new terms on the website. You are bound by the terms and conditions at the time your booking is made.

Booking Confirmations

BESAFE will determine, at its discretion, the method by which it best confirms to users of its booking if specifically requested by the client otherwise bookings are considered confirmed after verbal agreement is made to undertake the inspection at an approx time by mutual agreement between the parties.

Limitation of Liability and Other Charges

The website is providing pool owners “users” or clients with the ability to contact us to book a pool inspection. Once a booking is made the booking agreement is between the client and us. No written agreement is required by law.

If you are booking on behalf of someone else you remain the final invoicee for the purposes of debt recovery even if the invoice may state “The Owner C/- “YOU”. YOU are solely responsible for the “final payment of the account” in the event it remains unpaid. This responsibility extend to payment direct to debt collection agency which may or may not include late fees and debt recovery fees. By making a booking in any manner or form it may be made, irrespective of what a work order may state you agree to this condition and you acknowledge that any debt accrued will be your responsibility in finality. Your details will be furnished to the debt collectors and you will be liable to male payment of all outstanding amounts, all late fees and all fees accrued by the debt collector.

While BESAFE takes all reasonable care to include accurate and up-to-date information on the website, the information provided should not be relied upon as being error free or accurate and BESAFE makes no representation or warranty as to the timeliness, accuracy, suitability or completeness of any information, content, services, materials and products provided on or via the website, nor does it accept any responsibility arising in any way for errors or omissions.

As far as lawfully possible, BESAFE accepts no liability or responsibility for the actions or omissions of any users of the website in relation to the content contained herein.

All information provided on the website is general in nature and does not constitute technical, legal or any other form of advice and is provided ‘as is’ without warranty of any kind, express or implied, to the fullest extent possible under law.

In no event will BESAFE be liable to any party for any direct, indirect, incidental or consequential damages or losses whatsoever arising from access to, reliance on, or use of the website, including, without limitation, financial damages for loss of money of any kind, loss or information or damage to systems due to viruses or other harmful components.

BESAFE is not responsible for the deletion, failure to store, mis-delivery, or untimely delivery of any material accessed through the website or external sites and will not be liable for any damage or loss whatsoever resulting from any users downloading or accessing any information or material through the website.

A booking is a confirmed booking as such should a client make a booking then they can expect the inspector to arrive +/- 15 minutes to the day/time of the appointment subject to reasonableness.

BESAFE does not accept any responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of the website (including hypertext links to external sites if any) for any reason whatsoever.

BESAFE does not guarantee the security of any information sent to the website via the Internet and such information is sent at the transmitter’s own risk.

BESAFE does not endorse the content of advertisements appearing on the website (if any) and has no liability in respect thereof.

Applicable Laws

These terms of use of the website are governed by the laws of the State of Queensland Australia.
The content on or accessible through www.besafepoolfenceinspections.com.au is for informational purposes only and does not constitute pool barrier safety advice.